Frequently Asked Questions

Tenant FAQs

RentReporters charges a one-time enrollment fee of $99.95, which covers the Landlord verification process, as well as reporting up to 2 years of previous rental payments. After the enrollment fee, your ongoing rental payments will be automatically reported for a monthly subscription fee of $9.95

In addition to reporting the last 2 years of your rent payment history, RentReporters allows you to report you ongoing monthly rent payments. This will prevent the rent data on your credit report from becoming “stale” which would likely cause your score to decline.  

Yes. You are able to report multiple landlords for an additional fee of $75.

We report to TransUnion and we anticipate reporting to both Experian and Equifax in the very near future. Your subscription to RentReporters will allow for the automatic reporting of your past history to any new bureau added without any additional charge.

Your social security number is used to ensure that your rent history is properly matched to your credit profile.

Unfortunately the scoring models used by the bureaus are not published and therefore, we are unable to predict the affect on your score. However, we do expect that reporting a positive rent history will increase your credit score. It is not unusual for a score to increase by 50 points. Read what our customers are saying.

Once your rental verification and landlord validation are complete, it generally takes about 5 business days for your credit report to be updated. Once your verification is complete, your rent history will appear on your credit report under the tradeline “RentReporters/Residence”.

We are currently developing a customer portal and expect it be live in the coming months, but until then, we will be providing you periodic email updates as to the status of your rent verification. You can also contact us.

If you need to make any changes to your account, including updates to billing information or a change of address, please contact us through our online ticketing system, and we will update your account.

Yes. If they are included on the lease, we can report their rent history as well. Please contact us and we will be happy to get them started.

Your landlord plays an important role in providing valid and accurate data about you as a tenant and your rent payment history. Before we can report your rent payments to the credit bureaus, we first must independently verify the identity of your landlord. In some instances we will need additional documentation to confirm their identity. These documents might include a lease agreement, utility bill, or property tax statement. Once we have established the identity of your landlord, and you as a tenant of the property, we can then report your rent payment history to the credit bureaus.

Nearly all the landlords and property managers we have worked with are happy to assist with the validation process. However unfortunately, if you landlord is unwilling to cooperate we are unable to report your rent history to the credit bureaus.

Yes. If we are not contacted by your landlord in 30 days, we will cancel your account and process a full refund.

RentReporters is so confident that adding your on-time rent payments to your credit report will have such a significant impact, that if you’re not delighted with the initial increase in score, we will issue a refund. A refund request must be submitted to us within 48 hours from the time we notify you that your rental history has been added to your credit report. Please note that when a refund is processed, we’ll simultaneously be REMOVING your rental history from your credit report, which will also adjust your credit score back to where it would have been had the rent not been reported.

We look forward to hearing from you. Please visit our contact page for all contact options.

We expect to launch our customer portal in early 2017.

RentReporters does NOT offer credit repair. Rather, we help you build your credit and strengthen your credit standing by reporting the on-time rent payments you’ve made over the last two years, and are continuing to make.

Landlord FAQs

RentReporters is a service for credit-minded renters who want to have their on-time rental payments verified and reported to the credit bureaus in order to improve their credit score.

A higher credit score provides your tenant with more financial and borrowing opportunities. That means lower interest rates, eligibility for the best cell phone plans, and more.

RentReporters is creating motivated tenants. Knowing that paying their rent on time will have a positive impact on their credit report will reduce the likelihood of tenants paying their rent late. That’s great news for landlords and property managers!

The rental history needs to be independently verified by the landlord or property manager in order for it to be reported to the credit bureaus.

Verifying rent is a simple two step process that takes place in a short 10 minute call. First, we need to confirm that you are indeed the landlord or property manager- a simple, but critical step. Second, we ask you to verify the amount of rent paid, the date it was paid, and whether it was paid on time.

We are happy to assist in helping your other tenants sign up. Please refer them to our website at www.rentreporters.com.

Please visit our contact page for all contact options.

Alicia

I went on a journey to get my credit score up this year, after wrecking it in my 20’s, and had trouble finding ways to do it without creating more debt. I found out about Rent Reporters and decided to give it a try. I already have to pay rent! It took 5minutes to sign up online, I paid the fee, and they called my landlord about two weeks later and verified my rent payments. Rent Reporters reported THE LAST TWO YEARS I have been paying rent to the credit bureau! It gave my score a 27 point boost! (Seriously). Not to mention, customer service literally answered every question I had and quickly at that. It was super easy and definitely worth it!

—Read More
Missouri, October 2016

Alicia

I went on a journey to get my credit score up this year, after wrecking it in my 20’s, and had trouble finding ways to do it without creating more debt. I found out about Rent Reporters and decided to give it a try. I already have to pay rent! It took 5minutes to sign up online, I paid the fee, and they called my landlord about two weeks later and verified my rent payments. Rent Reporters reported THE LAST TWO YEARS I have been paying rent to the credit bureau! It gave my score a 27 point boost! (Seriously). Not to mention, customer service literally answered every question I had and quickly at that. It was super easy and definitely worth it!

Missouri, October 2016

Monica

I would like to thank RentReporters.com for their wonderful service. They did everything as promised and my rental history was added 60 to 90 days later. My Trans Union score went up 47 points with the addition of my rental history alone. I only wish this service had been around years ago. I hope they expand to Experian and Equifax soon! Don’t wait, sign up and see what the reporting of your positive rental history can do for you!

—Read More
Oklahoma, February 2016

Monica

I would like to thank RentReporters.com for their wonderful service. They did everything as promised and my rental history was added 60 to 90 days later. My Trans Union score went up 47 points with the addition of my rental history alone. I only wish this service had been around years ago. I hope they expand to Experian and Equifax soon! Don’t wait, sign up and see what the reporting of your positive rental history can do for you!

Oklahoma, February 2016

Leonardo

I was introduced to RentReporters.com by CreditKarma on February this year. Back then it was my first month after being transferred to the USA. I know how credit score and credit history are a complex thing here and there was no way I could live on paying foreign credit card currency exchange rates and taxes.

I could also have applied for a secured credit card, but why put $100 on a secured card if I can pay a few dollars/month to get my rent reported?

With RentReporters I got a bump up on my credit score (up ~11 Transunion and ~3 on Equifax) and one addition to my total accounts number. Now I got a non secured credit card, a good credit and can’t even keep track of how many credit card offers I get in my mailbox every month.

RentReporters even offered me the opportunity to report all my rental payments from the beginning of my contract, which would have also bumped up the age of credit history factor – just didn’t do it because my contract was recent, but that’s awesome for whoever is building credit. And I just can’t wait till you guys are able to report my old lease contracts!

—Read More
California, March 2016

Leonardo

I was introduced to RentReporters.com by CreditKarma on February this year. Back then it was my first month after being transferred to the USA. I know how credit score and credit history are a complex thing here and there was no way I could live on paying foreign credit card currency exchange rates and taxes.

I could also have applied for a secured credit card, but why put $100 on a secured card if I can pay a few dollars/month to get my rent reported?

With RentReporters I got a bump up on my credit score (up ~11 Transunion and ~3 on Equifax) and one addition to my total accounts number. Now I got a non secured credit card, a good credit and can’t even keep track of how many credit card offers I get in my mailbox every month.

RentReporters even offered me the opportunity to report all my rental payments from the beginning of my contract, which would have also bumped up the age of credit history factor – just didn’t do it because my contract was recent, but that’s awesome for whoever is building credit. And I just can’t wait till you guys are able to report my old lease contracts!

California, March 2016