There is no question too large or small.

Our support team is standing by to help you on  your journey to a brighter future.

Live Chat

We are here Monday through Friday, 8am-5pm PST

Chat Now

Email Support

Send us a message through our support ticket system

Open a Support Ticket

Call Us

Talk to a human Monday through Friday, 8am-5pm PST



    How do you add my rent history to my credit report?

    There are 4 steps to reporting your rent to the credit bureaus.

    1. Verification of your identity and rent payments: We need your social security number, date of birth, address, and your landlord’s contact information.

    2. Verification of your rent payments with your landlord: We work directly with your landlord to confirm your on-time rent payments.

    3. Reporting your history to the credit bureaus.

    4. Rental tradeline added to your credit report: Your new tradeline will be added to your credit report within 5-7 days. As you continue to pay your rent each month, additional positive history is added to your tradeline monthly.

    How much will my credit score increase?

    For thousands of RentReporters’ customers, the average increase is 40 points. While we would love to be able to predict a specific score we simply can’t because the scoring algorithm the bureaus use is proprietary and not available to us. We do think you’ll be inspired by the stories of our customers and the dramatic changes they have experienced.

    How long will it take for me to see a change in my credit score?

    You will see your new score within 3-5 days after we have completed your verification.

    What is your refund policy?

    Our refund policy is simple…. If you’re not satisfied with the results after we report your initial rent history, let us know within 7 days and we will issue a full refund. Important to note that at the time of refund, we also remove your rent history from your credit report.   Check out our refund policy in our terms of use.


87 N. Raymond Ave., Suite 522 Pasadena, CA 91103