Frequently Asked Questions

If you have additional questions, please contact us >

There are 4 simple steps to the rent reporting process.
1. Verification of your identity and rent payments: On your application, we need basic information such as your social security number, date of birth, address, and your landlord’s contact information. Your social security number ensures that your rent history is clearly matched with your credit profile.

2. Verification of your rent payments with your landlord: We work directly with your landlord to verify their identity and confirm your on-time rent payments both over the last 24 months, and in the months to come. For a fee of $50 each, we can also verify and report rent payments made to multiple landlords within the past 2 years.

3. Rent reporting to credit bureaus: We report your rent history to Transunion, one of the major credit bureaus. You receive an email notification when this is completed. We anticipate also reporting to both Experian and Equifax in the near future.

4. Tradeline creation on your credit report: A new tradeline is created on your credit report within 5-7 business days. You receive a notification when this is completed. As you continue to pay your rent each month, more information is added to this tradeline. This is why it is important to keep your subscription paid and current every month.

For thousands of RentReporters’ customers, the average increase they see in as little as 10 days is 35-50 points. We don’t run the credit scoring models owned and used by the credit bureaus, so we are unable to predict the change in your score. We do think you’ll be inspired by the stories of our customers and the dramatic changes they have experienced.

A new tradeline called “RentReporters/Residence” will appear on your credit report within 5 days after rental verification and landlord validation. Most customers see an average initial change of 35-50 points in their credit score within 10 days.

Based on the positive results we have seen from thousands of customers, we’re confident that you’ll see a significant increase in your score. If you are not happy with the change you see within 48 hours after the addition of the “RentReporters/Residence” tradeline to your credit report, we’ll issue you a full refund. You will find the complete details of our refund policy in our terms of use.

It’s important for you to know that when this refund is processed, we’ll simultaneously be REMOVING your rental history from your credit report, which will also adjust your credit score back to where it would have been had the rent not been reported.

The one-time enrollment fee pays for landlord verification and reporting up to 2 years of rental payment history to the credit bureaus. The monthly subscription fee of $9.95 is for the reporting of your ongoing rent payments. Your first month will be billed immediately at the time we are ready to report your initial history. Your account must be in good standing for us to report your initial history. As with any credit report tradeline, the more months of data, the greater the impact can be on your score.

Account information such as a change in address or billing information can be made through our online ticketing system. You can also contact your dedicated customer service rep with any questions. Or visit our contact page.

To prevent any fraud, we need to independently verify the identity of your landlord, who then verifies tenant and rent payment history information. This is what enables us to take the next step of reporting your 2-year history and ongoing rent payment to the credit bureaus.

We are not a credit repair service. We do provide you with the most effective way to quickly improve your credit score while you may be working with a credit repair service on other issues that take longer to resolve.

In the often competitive world of getting that one special dream rental, it can be to your advantage to have a document in hand that you can give your potential landlord that verifies your history of on-time rent payments. Your future landlord will certainly be pulling this information to evaluate you as a potential tenant. Additionally, your rental history can also effect your access to a home mortgage when you do decide to buy, and even for simpler credit transactions when you want to secure the most favorable terms.

A Rent History Certificate is provided by RentReporters as part of our 'Premium Plan."

What is Rent Check?

RentCheck is our free service that allows us to automatically verify your rent transactions for tenants who pay their rent electronically. This limits contact with your landlord and can expedite your rental verification.

Any rent payments that are paid through an online portal, bank transfers to a third party payment service like Venmo and the Cash app, or debit card transactions qualify as electronic payments.

You will have an option to enroll RentCheck during the sign up process. Just link the bank account you use to pay your rent to your RentReporters account up.

If you miss this step, you can enroll at any time from your RentReporters dashboard.

Yes! RentCheck can also able to verify rent payments that are done by paper check and in some cases, even cash payments. Call our team to see if you qualify.

Reach out to your account specialist and they will further assist you.

Now Reporting to Equifax

Our reporting to Equifax is live!!

No, the additional reporting is included in your monthly subscription.

Yes, once we obtain your Landlord consent we can begin reporting.

Not at this time, we hope to release the functionality in the very near future, so stay tuned.

Accept the updated terms of service on your RR dashboard and you will be good to go once your Landlord has provided their consent.

Not at this time. You can view your Equifax score at www.creditkarma.com.

Chelda

Part of the problem was that I had little understanding of credit. All I really knew was that credit was important, but I didn’t know the different ratings and how they worked, what was a revolving account, importance of on time payments, and why closed accounted mattered. I didn’t know what was impacting my score and how.

I learned about RentReporters and how reporting my on time rent payments could build my score. So, I signed up, and in about 15 days, my score went up 44 points to 610!

—Read More

Chelda

Part of the problem was that I had little understanding of credit. All I really knew was that credit was important, but I didn’t know the different ratings and how they worked, what was a revolving account, importance of on time payments, and why closed accounted mattered. I didn’t know what was impacting my score and how.

I learned about RentReporters and how reporting my on time rent payments could build my score. So, I signed up, and in about 15 days, my score went up 44 points to 610!

Michele

I’ve been a customer now for about 2 months, and I’ve seen my credit score improve, from just shy of 600 to 670! With my improved score, I have access to credit, and like most people, can get through everyday life. Now that I’m back on track, I pay my bills on time to make sure my credit score continues to improve.

I signed up for RentReporters, and in 5 days, I was informed that my payments had been reported. They weren’t joking about the process! The team was super quick, and there was very little wait time to see results. Their customer service is amazing – everyone was professional and answered all my questions. I was even called by the president of the company! And we’re still keeping in contact. He sends emails to see how my experience with them is going. I was very impressed by that outreach. Without question, RentReporters is the best. I have recommended them to friends and colleagues, and will continue to recommend them to anyone who needs to improve their credit score.

—Read More

Michele

I’ve been a customer now for about 2 months, and I’ve seen my credit score improve, from just shy of 600 to 670! With my improved score, I have access to credit, and like most people, can get through everyday life. Now that I’m back on track, I pay my bills on time to make sure my credit score continues to improve.

I signed up for RentReporters, and in 5 days, I was informed that my payments had been reported. They weren’t joking about the process! The team was super quick, and there was very little wait time to see results. Their customer service is amazing – everyone was professional and answered all my questions. I was even called by the president of the company! And we’re still keeping in contact. He sends emails to see how my experience with them is going. I was very impressed by that outreach. Without question, RentReporters is the best. I have recommended them to friends and colleagues, and will continue to recommend them to anyone who needs to improve their credit score.

D. Fisher

A friend of mine who is a brand ambassador for Rent Reporters was giving me some insight into the program and sharing some other credit repair tips, so I decided to give it a shot. After signing up, my score increased 75 points and I was blown away!! I expected a 30 to 40 point increase, but to see a 75 point increase was a game changer!!

Now, my life is back on track, and to make sure that there is no more fraudulent behavior, I regularly check my credit score. With my improved score, I plan to apply for a line of business credit.

—Read More

D. Fisher

A friend of mine who is a brand ambassador for Rent Reporters was giving me some insight into the program and sharing some other credit repair tips, so I decided to give it a shot. After signing up, my score increased 75 points and I was blown away!! I expected a 30 to 40 point increase, but to see a 75 point increase was a game changer!!

Now, my life is back on track, and to make sure that there is no more fraudulent behavior, I regularly check my credit score. With my improved score, I plan to apply for a line of business credit.