Frequently Asked Questions

If you have additional questions, please contact us >

There are 4 simple steps to the rent reporting process.
1. Verification of your identity and rent payments: On your application, we need basic information such as your social security number, date of birth, address, and your landlord’s contact information. Your social security number ensures that your rent history is clearly matched with your credit profile.

2. Verification of your rent payments with your landlord: We work directly with your landlord to verify their identity and confirm your on-time rent payments both over the last 24 months, and in the months to come. For a fee of $50 each, we can also verify and report rent payments made to multiple landlords within the past 2 years.

3. Rent reporting to credit bureaus: We report your rent history to Transunion, one of the major credit bureaus. You receive an email notification when this is completed. We anticipate also reporting to both Experian and Equifax in the near future.

4. Tradeline creation on your credit report: A new tradeline is created on your credit report within 5-7 business days. You receive a notification when this is completed. As you continue to pay your rent each month, more information is added to this tradeline. This is why it is important to keep your subscription paid and current every month.

For thousands of RentReporters’ customers, the average increase they see in as little as 10 days is 35-50 points. We don’t run the credit scoring models owned and used by the credit bureaus, so we are unable to predict the change in your score. We do think you’ll be inspired by the stories of our customers and the dramatic changes they have experienced.

A new tradeline called “RentReporters/Residence” will appear on your credit report within 5 days after rental verification and landlord validation. Most customers see an average initial change of 35-50 points in their credit score within 10 days.

Based on the positive results we have seen from thousands of customers, we’re confident that you’ll see a significant increase in your score. If you are not happy with the change you see within 48 hours after the addition of the “RentReporters/Residence” tradeline to your credit report, we’ll issue you a full refund.

It’s important for you to know that when this refund is processed, we’ll simultaneously be REMOVING your rental history from your credit report, which will also adjust your credit score back to where it would have been had the rent not been reported.

The one-time enrollment fee pays for landlord verification and reporting up to 2 years of rental payment history to the credit bureaus. The monthly subscription fee of $9.95 enables us to automatically verify and report your ongoing rent payments. As with any credit report tradeline, the more months of data, the greater the impact can be on your score.

Account information such as a change in address or billing information can be made through our online ticketing system. You can also contact your dedicated customer service rep with any questions. Or visit our contact page.

To prevent any fraud, we need to independently verify the identity of your landlord, who then verifies tenant and rent payment history information. This is what enables us to take the next step of reporting your 2-year history and ongoing rent payment to the credit bureaus.

It is very rare that a landlord or property manager is unwilling to work with us. If that happens, we will be unable to verify and report your rent history and will provide you with a full refund within 30 days.

We are not a credit repair service. We do provide you with the most effective way to quickly improve your credit score while you may be working with a credit repair service on other issues that take longer to resolve.

In the often competitive world of getting that one special dream rental, it can be to your advantage to have a document in hand that you can give your potential landlord that verifies your history of on-time rent payments. Your future landlord will certainly be pulling this information to evaluate you as a potential tenant. Additionally, your rental history can also effect your access to a home mortgage when you do decide to buy, and even for simpler credit transactions when you want to secure the most favorable terms.

A Rent History Certificate is provided by RentReporters as part of our 'Premium Plan."

D. Fisher

A friend of mine who is a brand ambassador for Rent Reporters was giving me some insight into the program and sharing some other credit repair tips, so I decided to give it a shot. After signing up, my score increased 75 points and I was blown away!! I expected a 30 to 40 point increase, but to see a 75 point increase was a game changer!!

Now, my life is back on track, and to make sure that there is no more fraudulent behavior, I regularly check my credit score. With my improved score, I plan to apply for a line of business credit.

—Read More
May 2017

D. Fisher

A friend of mine who is a brand ambassador for Rent Reporters was giving me some insight into the program and sharing some other credit repair tips, so I decided to give it a shot. After signing up, my score increased 75 points and I was blown away!! I expected a 30 to 40 point increase, but to see a 75 point increase was a game changer!!

Now, my life is back on track, and to make sure that there is no more fraudulent behavior, I regularly check my credit score. With my improved score, I plan to apply for a line of business credit.

May 2017

William

I’m a disabled veteran. As the doctor bills piled up and I had difficulty keeping up with those payments, my credit score took a hit. And with my low credit score, I was denied credit cards. Also, I wanted to buy a home, but I knew that I wouldn’t be approved for the best deal with my low credit score.

I signed up for RentReporters in March, and today, my credit score has improved by 87 points!

 

—Read More
May 2017

William

I’m a disabled veteran. As the doctor bills piled up and I had difficulty keeping up with those payments, my credit score took a hit. And with my low credit score, I was denied credit cards. Also, I wanted to buy a home, but I knew that I wouldn’t be approved for the best deal with my low credit score.

I signed up for RentReporters in March, and today, my credit score has improved by 87 points!

 

May 2017

Michelle

A friend of mine works at RentReporters, and he told me about the company and how they work. Until then, I was not aware of RentReporters and that they could report my rent payments. Yet, I had always wondered why rent wasn’t being reported on credit reports. It seemed so logical to me. After all, you pay rent on time, and that’s the same as paying a bill on time. So, I decided to sign up.

It took about a week for them to get a hold of the property manager at the leasing company. Once RentReporters received my landlord verification, my credit score changed in about a week or two. In fact, my credit score has improved by 120 points!!!!

—Read More
January 2017

Michelle

A friend of mine works at RentReporters, and he told me about the company and how they work. Until then, I was not aware of RentReporters and that they could report my rent payments. Yet, I had always wondered why rent wasn’t being reported on credit reports. It seemed so logical to me. After all, you pay rent on time, and that’s the same as paying a bill on time. So, I decided to sign up.

It took about a week for them to get a hold of the property manager at the leasing company. Once RentReporters received my landlord verification, my credit score changed in about a week or two. In fact, my credit score has improved by 120 points!!!!

January 2017

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