Frequently Asked Questions

If you have additional questions, please contact us >

There are 4 simple steps to the rent reporting process.
1. Verification of your identity and rent payments: On your application, we need basic information such as your social security number, date of birth, address, and your landlord’s contact information. Your social security number ensures that your rent history is clearly matched with your credit profile.

2. Verification of your rent payments with your landlord: We work directly with your landlord to verify their identity and confirm your on-time rent payments both over the last 24 months, and in the months to come. For a fee of $50 each, we can also verify and report rent payments made to multiple landlords within the past 2 years.

3. Rent reporting to credit bureaus: We report your rent history to Transunion, one of the major credit bureaus. You receive an email notification when this is completed. We anticipate also reporting to both Experian and Equifax in the near future.

4. Tradeline creation on your credit report: A new tradeline is created on your credit report within 5-7 business days. You receive a notification when this is completed. As you continue to pay your rent each month, more information is added to this tradeline. This is why it is important to keep your subscription paid and current every month.

For thousands of RentReporters’ customers, the average increase they see in as little as 10 days is 35-50 points. We don’t run the credit scoring models owned and used by the credit bureaus, so we are unable to predict the change in your score. We do think you’ll be inspired by the stories of our customers and the dramatic changes they have experienced.

A new tradeline called “RentReporters/Residence” will appear on your credit report within 5 days after rental verification and landlord validation. Most customers see an average initial change of 35-50 points in their credit score within 10 days.

Based on the positive results we have seen from thousands of customers, we’re confident that you’ll see a significant increase in your score. If you are not happy with the change you see within 48 hours after the addition of the “RentReporters/Residence” tradeline to your credit report, we’ll issue you a full refund.

It’s important for you to know that when this refund is processed, we’ll simultaneously be REMOVING your rental history from your credit report, which will also adjust your credit score back to where it would have been had the rent not been reported.

The one-time enrollment fee pays for landlord verification and reporting up to 2 years of rental payment history to the credit bureaus. The monthly subscription fee of $9.95 enables us to automatically verify and report your ongoing rent payments. As with any credit report tradeline, the more months of data, the greater the impact can be on your score.

Account information such as a change in address or billing information can be made through our online ticketing system. You can also contact your dedicated customer service rep with any questions. Or visit our contact page.

To prevent any fraud, we need to independently verify the identity of your landlord, who then verifies tenant and rent payment history information. This is what enables us to take the next step of reporting your 2-year history and ongoing rent payment to the credit bureaus.

It is very rare that a landlord or property manager is unwilling to work with us. If that happens, we will be unable to verify and report your rent history and will provide you with a full refund within 30 days.

We are not a credit repair service. We do provide you with the most effective way to quickly improve your credit score while you may be working with a credit repair service on other issues that take longer to resolve.

In the often competitive world of getting that one special dream rental, it can be to your advantage to have a document in hand that you can give your potential landlord that verifies your history of on-time rent payments. Your future landlord will certainly be pulling this information to evaluate you as a potential tenant. Additionally, your rental history can also effect your access to a home mortgage when you do decide to buy, and even for simpler credit transactions when you want to secure the most favorable terms.

A Rent History Certificate is provided by RentReporters as part of our 'Premium Plan."

Iam

In April of 2016, I paid $100 for the RentReporters service. My score at that time was around 400. About 30 days after signing up with RentReporters, my score moved up to 600! RentReporters takes a moment to upload the good credit report to your credit profile. Once done, the service is very effective. I would definitely recommend RentReporters.

—Read More
October 2016

Iam

In April of 2016, I paid $100 for the RentReporters service. My score at that time was around 400. About 30 days after signing up with RentReporters, my score moved up to 600! RentReporters takes a moment to upload the good credit report to your credit profile. Once done, the service is very effective. I would definitely recommend RentReporters.

October 2016

Judy

I have been very happy with the service provided by Rent Reporters! As a renter in very expensive housing market (Washington, DC), I was spending thousands of dollars on rent that was not reflected on my credit report, which had some dings following a period of unemployment in 2014.

When I signed up with Rent Reporters, my year’s worth of on-time rent payments showed up on my credit report, along with my continuing monthly payments. This has resulted in an increase in my credit score, which is very helpful for future credit applications, lease applications, insurance premium ratings, and possible even employment opportunities! Thank you so much for a wonderful service!

—Read More
Washington D.C., February 2016

Judy

I have been very happy with the service provided by Rent Reporters! As a renter in very expensive housing market (Washington, DC), I was spending thousands of dollars on rent that was not reflected on my credit report, which had some dings following a period of unemployment in 2014.

When I signed up with Rent Reporters, my year’s worth of on-time rent payments showed up on my credit report, along with my continuing monthly payments. This has resulted in an increase in my credit score, which is very helpful for future credit applications, lease applications, insurance premium ratings, and possible even employment opportunities! Thank you so much for a wonderful service!

Washington D.C., February 2016

Artez

Before learning about RentReporters, I didn’t know that my rent payments could help improve my score. So I signed up, and in less than one month, my score went up 32 points!

Now that my credit score has gone up, I am refinancing my auto loan. I’m also using everything I have learned through Credit Warriors and RentReporters to maintain my credit score.

—Read More
May 2017

Artez

Before learning about RentReporters, I didn’t know that my rent payments could help improve my score. So I signed up, and in less than one month, my score went up 32 points!

Now that my credit score has gone up, I am refinancing my auto loan. I’m also using everything I have learned through Credit Warriors and RentReporters to maintain my credit score.

May 2017

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