FAQ
How do you add my rent history to my credit report?
There are 4 steps to reporting your rent to the credit bureaus.
1. Verification of your identity
We verify your identity using your Social Security number, date of birth, and address. In some cases, we may request additional documentation to complete verification.
2. Verification of your rent payments with your landlord
We confirm your landlord’s identity and their connection to the property. We may request additional documentation from you or your landlord if needed to complete this step.
3. Verification of your rent payments
Your rent is verified each month through your landlord via text or email, or through your connected bank account. Make sure your landlord’s contact information is accurate and they are opted in to receive messages.
4. Reporting to the credit bureaus
Your rent payment history is reported to the bureaus and added to your credit report as a rental tradeline. As you continue making on-time rent payments, your rent gets reported each month – helping you build stronger credit over time.
How much will my credit score increase?
For thousands of RentReporters’ customers, the average increase is 40 points. While we would love to be able to predict a specific score we simply can’t because the scoring algorithm the bureaus use is proprietary and not available to us. We do think you’ll be inspired by the stories of our customers and the dramatic changes they have experienced.
How long will it take for me to see a change in my credit score?
You will see your new score within 5-7 days after we have completed your verification.
What is your refund policy?
Our refund policy is simple: refunds are only available once your rent has been reported and your updated credit score has posted.
If you’re not satisfied with the results after we report your initial rent history, let us know within 7 days and we will issue a full refund. Please note that at time of refund, your rent history will also be removed from your credit report.
For full details, please see our Terms of Use.